Health measures :
the protection of our passengers is our No. 1 priority
In order to protect yourself and others, both passengers and visitors are asked to observe the safety distance of 1 metre and to wear a facemask in any parts of airport terminal buildings as well as on any airport buses and shuttle.
All passengers must wear a single-use surgical-type mask (FFP1, FFP2 or FFP3) upon boarding. (Decree n°2020-860 of 10 July 2020 - article 11 paragraph IV).
Passenger information :
all flights are operated in Halls A and B
• Check-in for: Air Arabia, Air Transat, Aegean Airlines, Iberia, Luxair Airlines, Ryanair, Royal Air Maroc, Tunisair, Transavia, Vueling et Volotea
• Arrivals of all controlled international flights (regardless of airline) and some domestic flights
• Check-in for: Air France, Chalair, easyJet and KLM airlines
• All domestic flights
Welcoming and informing passengers; planning, allocating and checking on the resources passengers need on every step of their journey; processing flights; managing relationships between all the Airport’s passengers…
Our Operations roles see to every step in passengers’ journeys and process flights in coordination with all the Airport’s partners.
Research : planning the right resources and services for passengers, airlines and partners, and providing the right level of provision.
Scheduling and planning : scheduling and optimising the equipment and human resources required by companies and assistants to process their flights.
Managing resources and stopover passengers
Stopover management : using our HR capacity and Airport resources to organise the day-to-day running of our terminals and runways.
Coordination : deploying Airport resources on a daily basis to process passengers and flights in coordination with all our partners.
Reception and Information : listen to passengers’ questions and needs, and ensure their journeys (and the facilities they rely on) run smoothly.
Access and car parking : organising, managing and ensuring the security of transport and flows of people and vehicles throughout the Airport grounds.
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