Questions / Answers

Need extra details? Browse our FAQs to get organised for take-off.

COVID-19

Is it possible to do a PCR test at the airport?

Screening tests are offered free of charge to travellers with proof of travel.

These tests are carried out from 9am to 5pm every day in Hall A (arrival level) by teams from Bordeaux University Hospital, provided you have proof of travel. Contact cases and symptomatic persons are not covered.

Results are delivered within 48 to 72 hours.

Are there any travel restrictions related to coronavirus?

Travel abroad remains limited. For information and recommendations by country, please visit the Travel Advice pages of the Ministry of Europe and Foreign Affairs.

Travel to France from other countries may be subject to restrictions. To find out about them, consult the website of the Ministry of Europe and Foreign Affairs.
France has updated its screening regulations. People arriving by air will be required to complete a "sworn statement" certifying that they are not suffering from symptoms of COVID-19 and that they have not been in contact with confirmed cases within the previous two weeks. The declaration is available on the Ministry of the Interior website.

Find all the official answers to questions about the Covid-19 Coronavirus here.

In metropolitan France, you can travel freely. 

 

What sanitary measures are in place at the airport?

In order to protect yourself and others, passengers and accompanying persons are asked to keep a safe distance of 1 metre and it is obligatory to wear a mask in the terminals.

All passengers must wear a single-use surgical, FFP1, FFP2 or FFP3 mask when boarding. (Decree n°2020-860 of 10 July 2020).

See sanitary measures at the airport.

What to do with your parking reservation in case of cancellation or postponement of your flight?
  • Did you make your reservation before June 2nd? Contact us to receive a credit note for your next trip. 
  • Did you make a reservation after 2 June? You can cancel your reservation if you have taken out Cancellation insurance. To cancel your reservation, go to your personal space. (Reimbursement excluding reservation fees and cancellation option fees)
background-prepopin
Subscribe newsletter

Get in preview tips and new destinations