Questions / Answers

Need extra details? Browse our FAQs to get organised for take-off.

COVID-19

What sanitary measures are in place at the airport?

In order to protect yourself and others, passengers and accompanying persons are asked to keep a safe distance of 1 metre and it is obligatory to wear a mask in the terminals.

All passengers must wear a single-use surgical, FFP1, FFP2 or FFP3 mask when boarding. (Decree n°2020-860 of 10 July 2020).

See sanitary measures at the airport.

Is it possible to do a PCR test at the airport?

Screening tests are offered free of charge to travellers with proof of travel.

These tests are carried out from 9am to 5pm every day in Hall A (arrival level) by teams from Bordeaux University Hospital, provided you have proof of travel. Contact cases and symptomatic persons are not covered.

Results are delivered within 48 to 72 hours.

Are there any travel restrictions related to coronavirus?

During national confinement, travel within the European Union is limited to imperative and professional reasons only. Passengers are invited to ensure that their travel is strictly in accordance with the new measures for government-authorized travel listed on the certificate available here.

Sanitary measures are established according to the host country. 
For information and recommendations by country, please visit the Ministry of Europe and Foreign Affairs website. Simply select a country from the list to get all the detailed information.

Foreign nationals must test negative to COVID-19 before entering French national territory.

Find all the official answers to questions about the Covid-19 Coronavirus here.

 

 

National confinement: what measures are applied and services provided?

Bordeaux Airport is adapting its service continuity measures, within the framework of the confinement announced from 30 October 2020.

All you need to know

What to do with your parking reservation in case of cancellation or postponement of your flight?
  • Did you make your reservation before June 2nd? Contact us to receive a credit note for your next trip. 
  • Did you make a reservation after 2 June? You can cancel your reservation if you have taken out Cancellation insurance. To cancel your reservation, go to your personal space. (Reimbursement excluding reservation fees and cancellation option fees)
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