Reservations must be made at least 12 hours prior to departure and for a minimum of 12 hours.
The 2 € cancellation option guarantees you a refund of the totality of your parking 24 hours before your departure.
Online reservation
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You have 14 days from the date of your reservation to withdraw.
If you wish to retract in order to cancel your reservation, you only need to do so:
Simply scan your reservation parking ticket in the exit terminal. In case of malfunction or problem, please use the intercom. A cashier will answer you.
Our P0, P1, P2 and P4 car parks are fitted with an automatic license plate scanner. If you provide your license plate number when booking, the barrier will automatically open when you arrive. Simply take your ticket and park. To leave the car park, simply drive up to the barrier and it will again open automatically!
Charging points are available for electric vehicles, free of charge and without reservation in P2, P1, and P0.
You can track your refund in your customer account:
https://parking.bordeaux.aeroport.fr/en/connexion
The airport will process the refund using the same payment method used for the initial transaction.
If you have exercised your right of withdrawal, the full amount of your booking will be refunded.
If you have requested a cancellation, only the parking fees will be refunded.
Once the refund has been made, it can be consulted in your customer account, on the related reservation labeled as "voucher".
To obtain a receipt, press the "reçu" button at the car park exit terminal.
If you have forgotten to pick it up, please contact us.
To ensure prompt processing of your request, please specify in your message :
and attach a copy of your parking ticket.
