Formalities and assistance
All the Airport’s services, from the departure lounge to car hire, WiFi...
Our dynamic map is the best way of planning your trip. Select different filters (shops, services, boarding area, security, etc.) to find your way around.
Tell a security officer before going through the scanner. You will asked to show written proof to be allowed through and checked by a security officer.
Liquid or cream medication is permitted, irrespective of volume. Medication such as paracetamol is permitted in pill or powder form. You can also bring all the insulin and syringes you need on board, as well as inhalers and throat sprays. You will need to remove medication from your hand luggage at the security checks. If a security officers asks you to do so, you will need to show a medical prescription in your name, or a pharmacy certificate.
Our customer service is available Monday to Sunday, 9am to 5pm, on 05 56 34 50 50. Operational emergencies may require our staff to leave their telephones. We thank you for your understanding.
To find out where your check-in and baggage drop-off area is, please consult the displays in the terminals or on our website in real time.
We advise you to anticipate your arrival at the airport.