Formalities and assistance

From check-in to boarding, find all the information you need for your trip.

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Questions / Answers

Can I bring bottles of water with me in my hand luggage?

Only drinks purchased after security checks are permitted, as they undergo special security checks to ensure they are safe.

I have a pacemaker. How does this affect security checks?

Tell a security officer before going through the scanner. You will asked to show written proof to be allowed through and checked by a security officer.

Can I bring sandwiches, biscuits or chocolate with me in my hand luggage?

There are no restrictions on biscuits, sandwiches or chocolate. The only food items not permitted in your hand luggage are items that fall under the "liquids, pastes or gels" category. Pastes and gels refer to all soft, malleable items such as spreads, foie gras, soft cheese (such as Munster, Camembert, etc.), honey, pâté, and so on.

I need to take medication during my flight. Can I take it with me in my hand luggage?

Yes, this is permitted. You'll need to remove it from your hand luggage when going through security and show an officer your prescription. Don't forget it!

What sanitary measures are in place at the airport?

The protection of our passengers and colleagues is our number one priority, especially during this epidemic period. We want to ensure that this priority is taken into account at every point on your journey through the airport, and in all the activities carried out by our colleagues. This is why we have put in place exceptional measures in coordination with the national health authorities so that you can travel safely from Bordeaux Airport. 

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