Find out everything you need to know about travelling from Bordeaux Airport, from check-in to boarding via security screening and luggage restrictions. Will your child be travelling unaccompanied? Do you need special assistance? Do you want to travel with your pet? Find the answers to all your questions in our Formalities and Assistance section.
From check-in to boarding, find all the information you need for your trip.
All the Airport’s services, from the departure lounge to car hire, WiFi...
Liquid or cream medication is permitted, irrespective of volume. Medication such as paracetamol is permitted in pill or powder form. You can also bring all the insulin and syringes you need on board, as well as inhalers and throat sprays. You will need to remove medication from your hand luggage at the security checks. If a security officers asks you to do so, you will need to show a medical prescription in your name, or a pharmacy certificate.
Our customer service is available Monday to Sunday, 9am to 5pm, on 05 56 34 50 50. Operational emergencies may require our staff to leave their telephones. We thank you for your understanding.
To find out where your check-in and baggage drop-off area is, please consult the displays in the terminals or on our website in real time.
We advise you to anticipate your arrival at the airport.
Yes, this is permitted. You'll need to remove it from your hand luggage when going through security and show an officer your prescription. Don't forget it!
Because of Vigipirate (France's security plan), there are no lockers at the airport.
