Flash info
  • Terminal opening hours
  • New Information desk location : see you in Hall B, departure level

Formalities and assistance

From check-in to boarding, find all the information you need for your trip.

Vignette

Luggage

How to pack your cabin bags and hold luggage.

formalité d'enregistrement et d'embarquement

Check-in and boarding

Every step from check-in to boarding.

Vignette

Children

Is your child travelling unaccompanied? Find out about how we can support you.

Personnes circulant dans l'aéroport

Customs and tax exemptions

All information about duties and tax exemptions for your shopping and other goods.

Vignette

Travel with your pet

Would you like to travel with your pet? Now you can!

Assistance PMR

Reduced mobility Assistance

Read our guide for travellers with disabilities and reduced mobility.

Health advice

Lost property

Discover all the airport's services

All the Airport’s services, from the departure lounge to car hire, WiFi...

See all services

Questions / Answers

View all the questions and answers on the theme: Formalites and assistance

News and updates

See all the latest news and updates
bdx-aeroport-carte-voeux2026-actu-en.jpg

Let's head for 2026!

Published on

Bordeaux Airport sends you its best wishes!

tram_f_bordeaux_aeroport.png

The Tram F arrives at Bordeaux Airport!

Published on

From December 6, getting to the airport will be even easier thanks to the new tram line F.

wizz_air.png

New: Wizz Air arrives in Bordeaux

Published on

Starting in October 2025, low-cost airline Wizz Air will connect Bordeaux to Venice, Rome, and Bucharest.

avec.png

New route this winter: Vienna with easyJet

Published on

Fly direct to Vienna from Bordeaux starting November 27 with easyJet.