Formalities and assistance

Find out everything you need to know about travelling from Bordeaux Airport, from check-in to boarding via security screening and luggage restrictions. Will your child be travelling unaccompanied? Do you need special assistance? Do you want to travel with your pet? Find the answers to all your questions in our Formalities and Assistance section.

From check-in to boarding, find all the information you need for your trip.

Luggage

How to pack your cabin bags and hold luggage.

formalité d'enregistrement et d'embarquement

Check-in and boarding

Every step from check-in to boarding.

Children

Is your child travelling unaccompanied? Find out about how we can support you.

Customs and tax exemptions

All information about duties and tax exemptions for your shopping and other goods.

Travel with your pet

Would you like to travel with your pet? Now you can!

Reduced mobility Assistance

Read our guide for travellers with disabilities and reduced mobility.

Health advice

Precautions to take before you jet off.

Lost property

Where should you go if your lose something at the Airport?

Discover all the airport's services

All the Airport’s services, from the departure lounge to car hire, bureaux de change and WiFi.

See all services

Questions / Answers

My hold luggage has been lost. What should I do?

Get in touch with your airline. For more information, check our airline pages.

I want to bring wine back with me. Can I put it in my hand luggage?

Yes, as long as you purchase it from Duty Free and it remains in its original sealed bag. If not, it will need to be checked in with your hold luggage. Make sure you wrap it up carefully to prevent any nasty surprises at the other end!

I have a pacemaker. How does this affect security checks?

Tell a security officer before going through the scanner. You will asked to show written proof to be allowed through and checked by a security officer.

I need to take medication during my flight. Can I take it with me in my hand luggage?

Yes, this is permitted. You'll need to remove it from your hand luggage when going through security and show an officer your prescription. Don't forget it!

Does the airport have luggage lockers?

Because of Vigipirate (France's security plan), there are no lockers at the airport.

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