Car park
Assurance annulation
When booking a parking space on its website, Bordeaux-Mérignac Airport offers users a cancellation option for €2 (including VAT).
This paid option allows the cancellation of a reservation up to 24 hours before the scheduled parking time, under the following conditions:
- Parking fees: refundable to the original payment method up to 24 hours before the scheduled parking time.
- Reservation and cancellation fees: non-refundable.
Airport car parks informations
All car parks open depending on scheduled flight times (arrivals and departures). Don't worry, P4 shuttle timetables are also extended according to flight times.
As P4 is the furthest parking lot away, a shuttle bus will take you to your departure terminal free of charge.
The service begins 2 hours before the departure of the first flight and ends after all passengers of the last evening flight have left.
Timetables are not fixed, but a rotation is ensured every 20 minutes depending on traffic conditions.
The shuttle is equipped with access for people with reduced mobility.
- If you're off on a weekend away: make the most of our weekend offers at the P1, P2 and/or P0 car parks.
- If you're going away for up to four days: try P1 and P2 near the terminals and P0 (semi-covered).
- If you're away for five days or more: our P4 long-stay car park.
Our car parks open every day 2 hours before the departure of the first flight and close after all passengers of the last evening flight have left.
During the summer period and until October 31, 2023, they remain open all night.
No, not at all. A free shuttle drops you off right in front of the terminals. Service is very frequent.
Charging points are available for electric vehicles, free of charge and without reservation in P2, P1, and P0.
There are 20 different trolley points spread out over the P0, P1 and P2 car parks, the drop-off area and the ranks. They are available free of charge in self-service.
The access and car park desk is in Hall A on the Arrivals floor near Exit 1.
As stated in the in the Rules and Regulations of Bordeaux Merignac Airport's Car Parks (Article 4.2) : "Bordeaux Mérignac Airport does not assume any obligation of custody or surpervision, the fee collected is only a parking fee.". We cannot, therefore, accept liability for any damage, accidents and thefts incurred.
Please contact your insurance company and file a complaint with the French Border Police (P.A.F) at Bordeaux-Mérignac Airport. These state agents are the only ones authorized to access the airport's various videos.
We invite you to use P2 parking lot (located in front of the terminal) while benefiting from the P4 rate (without reservation).
Please follow the procedure below:
- Press the yellow key on the terminal at the entrance of car park P2 to get your parking ticket.
- Park in the designated spaces for people with reduced mobility, displaying your mobility card on your windshield.
- Go to the car park support office (Hall A - level 0 arrivals) with the documents related to your reduced mobility situation and with your parking ticket.
- On the day you leave, visit the parking service again with your documents and parking ticket so that our staff can apply the P4 parking rate (rate without reservation).
You can also choose to park in car park P4, the free shuttle bus to terminal is accessible to passengers with reduced mobility.
Maximum heights vary from park to park. Drivers of tall vehicles should therefore check if the height allowed in the park is compatible with their car.
| Entrance | Exit | Max. vehicle height | Airlock | |
| Express parking | 2,70m | 2,70m | 3,00m | 0 m (no airlock) |
| P1 Car park | 2,50m | 2,50m | 2,30m | 6,00m |
| P2 Car park | 2,50m | 2,40m | 2,30m | 7,00m |
| P0 Car park | 2,50m | 2,50m | 1,90m | 0 m (no airlock) |
| Drop-off area | 2,50m | 2,50m | 3,00m | 0 m (no airlock) |
| P4 Car park | 2,30m | 2,30m | Pas de limite | 7,00m |
Authorised sizes for vehicles are given for each car park on our website.
Booking online
Yes, our online booking service is open around the clock for the P0, P1, P2 and P4 car parks.
Don't forget to take out cancellation insurance when making your booking in case your flights change.
Please note: disability spaces cannot be booked in advance.
When you arrive at the car park, all you have to do is enter your access code (6 digits), then press "OK" to activate the reservation. Pick up your ticket and come in.
In some cases, your web browser may not be compatible. We recommend trying another browser, such as Google Chrome or Internet Explorer, to complete your booking.
If the payment window has expired, please restart the process.
If the issue persists, try again later or contact your bank.
To ensure your booking is valid, log in to your customer account, under the "My Orders" section.
Booking a parking spot in advance gives you access to the best rates (€34 for weekends, €36 for short stays, or €34.50 per week). The online payment and license plate scanning system makes it easier for you to get in and out. You'll also enjoy peace of mind, knowing you're guaranteed a spot in the car park of your choice at busy times, such as during school holidays.
A parking space may only be booked up to 6 months in advance and no fewer than 12 hours prior to the desired date.
If you comply with these requirements and the car park is not full upon booking, it may be that your browser is not compatible. Please try booking via another browser (Google Chrome, Internet Explorer ...).
Due to the launch of the airport's new booking system, parking reservations made before 26/11/2024 can no longer be modified, in line with our general terms and conditions. If your airline has changed your flight schedule, we invite you to visit the parking toll service at Hall A, Level 0, Gate 1, with proof of your flight modification to process your request.
You can book your car park space as far ahead as six months in advance and up to 12 hours before you arrive.
All the spaces allocated for reservations have been filled at the chosen parking lot, but you can still come without a reservation.
If the parking lot is full upon your arrival, we will direct you to another parking area where the rates may vary.
However, to avoid unnecessary stress and guarantee you a parking spot on your travel date, we advise you to extend your search to all the airport car parks.
You can access the car park 3 hours prior to your scheduled booking time. For example, if you've booked your spot for 10am, you can access the car park at 7am.
Log in to your customer account to cancel your booking:
- With the cancellation option, up to 24 hours before the arrival time at the car park of your booking
- Without the cancellation option, within a period of up to 14 days after your reservation.
If you meet none of these conditions, cancellation is not possible, and no refund can be provided.
Our P0, P1, P2 and P4 car parks are fitted with an automatic license plate scanner. If you provide your license plate number when booking, the barrier will automatically open when you arrive. Simply take your ticket and park. To leave the car park, simply drive up to the barrier and it will again open automatically!
Please note that a reservation can be modified only twice, regardless of the nature of the modification (dates, hours, etc.). Even though it is possible to modify the license plate number of your vehicle, it is not necessary. If you arrive with a different vehicle than the one for which you provided the license plate information during your online reservation, you will still be able to benefit from your reservation. Although the barrier will not open automatically upon your arrival at the parking lot, you simply need to enter your access code received by email and SMS for it to lift.
If you have not chosen the automatic reading option by entering your license plate number, entering your access code and then OK on the parking entrance terminal is essential to activate your reservation when you arrive at the airport. Any entry without entering your access code will result in the loss of your reservation.
Invoices for reservations made on our previous platform are available in your customer account.
For reservations made on our new Store, invoices can be accessed in your customer account under the 'My Orders' section.
You'll find your car park number on your booking confirmation email. Use the intercoms at the car parks' entrance terminals in the event of any problems. A service operator will be on hand to help.
Refund tracking for reservations made before 26/11/2024 on our previous platform can be accessed through your customer account.
For reservations made after 26/11/2024 on our new Store, refund tracking is available in your customer account under the 'My Orders' section.
The airport will process the refund using the same payment method used for the original transaction. If you exercised your right of withdrawal, you will be fully refunded the amount of your reservation. Once the refund has been processed, it will be visible in your customer account under the relevant booking, marked as 'credit'.
Yes, you can reserve parking spaces for multiple vehicles on the same dates. By providing the details of each driver, they will receive the access information via SMS the day before their parking starts.
You can also reserve multiple spaces for yourself on different dates or for different vehicles.
Subject to availability, you can modify your reservation made on our Store through your account, under the "My Orders" section, as long as your booking status is marked "In Progress" and the parking product status is "In Progress."
Reservations can be modified up to 12 hours before the scheduled start time, with a minimum parking duration of 12 hours.
Once inside the car park, you can adjust your departure time, provided the parking duration remains at least 12 hours.
The rate for the modified reservation will require an additional payment if it exceeds the amount initially paid, but will not result in a refund if it is lower.
Please note that promotional codes used for the original booking may no longer be valid for the modified reservation (expired, incompatible, or invalid based on the new criteria).
A booking can only be modified twice.
IMPORTANT: After modifying your reservation, you will receive an email containing your updated booking reference and a new access code for the car park (these details will also be available in your personal account).
Online booking user guide
To use your reservation, please follow these steps:
- If your license plate is recognized at the car park entrance :
- Your RESAPARC ticket will automatically be issued
- Collect it and wait for the gate to open
- In any other case :
- Simply type in your XXXXXX access code (above) on the terminal keypad
- Confirm with the OK button
- Collect your RESAPARC ticket and wait until the gate opens.
Under no circumstances should you press the ticket button : this would cancel your booking.
For any problem or question, please call our agent on the intercom for assistance.
| Yes, you can book parking spaces for multiple vehicles on the same dates. If you provide the details of each driver, they will receive their access information via SMS the day before their scheduled entry to the car park. You can also book multiple spaces for yourself with different vehicles or on different dates. |
Simply scan your reservation parking ticket in the exit terminal. In case of malfunction or problem, please use the intercom. A cashier will answer you.
After completing your payment, a confirmation email should be sent to you. If you do not receive it, check your spam folder.
If you cannot find the email, log in to your account under the "My Orders" section: https://store.bordeaux.aeroport.fr. If the booking is not listed, it means the transaction was unsuccessful, and we recommend starting the booking process again.
A flat fee will be charged for every 24 hours of indivisible parking:
- 25.30€ for car park P0
- 19.80€ for car park P1
- 19.30€ for car park P2
- 9€ for car park P4
It is therefore essential that you allow sufficient time between the arrival of your flight and your departure from the car park (baggage claim and transfer to your vehicle).
You can modify your reservation through your personal account if its status is marked as 'Reservation in Progress.' However, no modifications can be made if the vehicle has already entered the parking area.
For reservations made using our new booking system, you can modify your booking on our Store https://store.bordeaux.aeroport.fr via your account under the 'My Orders' section, provided your order status is marked as 'In Progress' and the associated parking product status is also 'In Progress.'
Reservations can be modified up to 12 hours before the scheduled start time, with a minimum parking duration of 12 hours.
If the cost of the modified reservation exceeds the original payment, you will be required to pay the difference. Conversely, if the modified cost is lower, you will receive a voucher via email for the difference, valid for one year for use in our parking services.
Please note that any promotional code used for the original reservation may no longer be valid for the modified booking (e.g., expired, incompatible, or invalid based on the new criteria).
A booking can only be modified twice.
IMPORTANT: After modifying your reservation, you will receive an email containing your updated booking reference and a new access code for the car park (these details will also be available in your personal account).
We invite you to explore our 'Can I modify my reservation?' section to benefit from our best rates. Otherwise, you will need to scan your ticket at the kiosk and pay any additional charges by credit card. A fixed fee will apply for each indivisible 24-hour period. Once payment is made, you can press the 'Receipt' button to obtain your payment confirmation.
To obtain a receipt for your payment, press the 'Receipt' button at the parking exit kiosk.
You can also access your orders and invoices at any time in your personal account on our Store: https://store.bordeaux.aeroport.fr, under the 'My Orders' section.
Entering your code activates your booking. Failing to enter your code when entering the car park and before your ticket is issued will result in your booking being lost.
You have a right to withdraw from your booking within 14 days, starting from the day after your reservation date. To exercise your right of withdrawal and cancel your booking, simply log in to your personal account and click on 'Withdraw' for the relevant reservation:
- On https://resaparc.bordeaux.aeroport.fr/fr/mon-compte if your booking was made on our previous platform (before 26/11/2024).
- On https://store.bordeaux.aeroport.fr/connexion for reservations made on our new Store (from 26/11/2024).
or
- Alternatively, you can send us the completed withdrawal form.
Your 6-digit access code can be found in the confirmation email sent to you. It is also available in your customer account:
- For reservations made on our previous platform (before 26/11/2024): https://resaparc.bordeaux.aeroport.fr/fr/mon-compte
- For reservations made on our new Store (from 26/11/2024): https://store.bordeaux.aeroport.fr/en/ under 'My Orders' / 'View Details.'
Additionally, the day before your scheduled departure, you will also receive an SMS with the access code.
If you have lost your RESAPARC ticket, please go to the parking service (Hall A - level 0) with your 6-digit access code received via email and text message.
Our staff will issue a new ticket for you to exit the parking lot.
No. Once you are in the car park, each ticket is valid for a single exit only.