Formalities and assistance

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Questions / Answers

Can I bring bottles of water with me in my hand luggage?

Only drinks purchased after security checks are permitted, as they undergo special security checks to ensure they are safe.

My passport has expired and I'm due to fly abroad. Can I still get on my flight?

Unfortunately not. It is strictly prohibited to fly without a valid ID card or passport.

What are the weight restrictions for hand and hold luggage?

Each airline has its own weight restrictions for hold luggage and hand luggage. We recommend you get in touch with them directly.

Can I bring sandwiches, biscuits or chocolate with me in my hand luggage?

There are no restrictions on biscuits, sandwiches or chocolate. The only food items not permitted in your hand luggage are items that fall under the "liquids, pastes or gels" category. Pastes and gels refer to all soft, malleable items such as spreads, foie gras, soft cheese (such as Munster, Camembert, etc.), honey, pâté, and so on.

Does every airline have their own counter at the airport?

You'll find an Air France counter in Hall B in Departures as well as the Turkish Airlines counter in Hall A, Departures level. The other airlines are represented by support companies tasked with handling flights on their behalf. These companies have counters in Hall B in Departures.

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