Formalities and assistance

Our dynamic map is the best way of planning your trip. Select different filters (shops, services, boarding area, security, etc.) to find your way around.

Each airline has its own weight restrictions for hold luggage and hand luggage. We recommend you get in touch with them directly.

Liquid or cream medication is permitted, irrespective of volume. Medication such as paracetamol is permitted in pill or powder form. You can also bring all the insulin and syringes you need on board, as well as inhalers and throat sprays. You will need to remove medication from your hand luggage at the security checks. If a security officers asks you to do so, you will need to show a medical prescription in your name, or a pharmacy certificate.

You'll find an Air France counter in Hall B in Departures as well as the Turkish Airlines counter in Hall A, Departures level. The other airlines are represented by support companies tasked with handling flights on their behalf. These companies have counters in Hall B in Departures.

To find out where your check-in and baggage drop-off area is, please consult the displays in the terminals or on our website in real time.

We advise you to anticipate your arrival at the airport.