Questions / Answers

Need extra details? Browse our FAQs to get organised for take-off.

Flights and destinations

Airlines

Traveling from Bordeaux airport

I would like real-time information on my flight. Where do I go?

Head over to our Today's Arrivals and Departures page for live flight information. In the event of air traffic disruption (snow, strikes, etc.), we recommend you contact the relevant airline directly.

I would like information on my flight prior to departure. Who should I contact?

For all information on your flight, contact your travel agency or airline directly (you'll find contact details on their dedicated page).

I would like to book a flight. Can I buy tickets via this website?

It is not possible to book directly on our website. We provide you with a flight comparator that will allow you to compare prices in order to find tickets at the best price. Feel free to test it!

How can I see all direct-flight destinations available from Bordeaux Airport?

Check the map that shows all our destinations. Each destination has its own detailed page for you to use when planning your trip. You'll find all the information you need about your flights, as well as the key attractions and sights that await at the other end.

Can I use the airline name to find out in advance which terminal I need to get to?

Each airline flies out of a pre-set terminal. You can find these details on the airline page.

Travel agencies and Tour operators

Are there any specialist travel agencies and tour operators out there?

Yes, some tourism professionals do specialise in a particular sector. Travel agencies aim to offer their clients as wide a range of destinations as possible. Tour operators and agencies can, however, choose to focus on a narrower segment (cruises, themed trips, club holidays, etc.) or area of expertise (a specific country or continent, for example) if they wish.

What are the benefits of having a tourism professional handle my trip?

A tourism professional will ensure your stay takes place in the very best conditions. In unforeseen circumstances, they will always be on hand to help you out. If you have a particular set of needs, they will be able to offer you the best options to ensure you get the trip you had in mind.

What different areas do tourism professionals cover?

There are three broad categories: production, distribution and incoming.

  • Production is handled by tour operators (TOs), who design and develop packages or personalised trips for their clients.  
  • Distribution refers to selling flights or accommodation. This is done online or in agencies by TOs. These sales can be supplemented with extra add-on services (car hire, insurance, tours, etc.).
  • Finally, incoming agencies are professionals who take care of visitors once they arrive at their destination. They develop sight-seeing packages, day trips and longer stays for travel agency clients. (Source: referentiel.atout-france.fr/secteur/organisation-de-voyages)
I don't want to have to plan my trip myself. Who can I contact?

Depending on what you need, you can contact your nearest travel agency or an online tour operator.
Our site gives you a list of tour operators working out of Bordeaux Airport.

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