Questions / Answers

Need extra details? Browse our FAQs to get organised for take-off.

Access and transport

Public transports

What shuttle/bus tickets can I buy online?

The only tickets you can buy online are tickets for the shuttle that runs between the airport and Saint-Jean train station:  https://30direct.com/boutique/

Please note that e-tickets on your mobile phone or tablet are valid.

How often does the shuttle between the airport and Saint-Jean train station run?

Seasonal timetables are published at https://30direct.com/horaires/
The journey takes around 30 minutes. 
Schedules remain unchanged on bank holidays. 

"Is there a night bus service? "

You can hop on a Lianes 1 bus, which runs from 4.45 am (until 1.30 am, depending on the day). Taxis are available all night long.

I parked in P4 and my return flight lands very late at night: will the shuttle to the car park still be running at that hour?

Shuttles are scheduled to run from the first to last flight, so don't worry. All our car parks remain open until all passengers have arrived or left! 

Can I buy public transport tickets at the airport?

You can buy bus or tram tickets from the Relay newsagents in Halls A and B before security and in the billi Terminal in the boarding area. You can also buy tickets from a TBM (Bordeaux transport) machine outside the terminals at Arrivals. To use the direct shuttle service to Saint-Jean train station, buy your ticket online or directly from the bus driver. 

Car hire

Where are the car hire company desks?

 

The car hire counters are located in the terminal between Hall A and Hall B in Arrivals. You'll need to visit one of these counters to collect your keys. You'll find assistance desks in the car hire car parks opposite Hall B, which is where you'll collect your car once you've filled in the paperwork at one of the counters.

Where do I go to return my rental car?

The car hire companies are located in the car hire car parks opposite Hall B.

What car hire companies operate out of Bordeaux Airport?

You'll find a full list of all the car hire companies available here.

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