Questions / Answers

Need extra details? Browse our FAQs to get organised for take-off.

Access and transport

What are the opening and closing hours of the terminals?

The terminals are open between 4:00am and 11:30pm*.

*The airport reserves the right to modify these schedules without notice according to the evolution of the flight schedule.

How do I find my way around the airport?

When you're wondering how to find your way around the airport, remember that you're never alone!

Our ground staff are here to guide you through our terminals. You'll be able to spot them by their red short-sleeved jackets.  They can answer your questions and show you the way to your destination. 

What's more, our brand-new orientation service, Le Gouvernail, is at your disposal to make your journey easier. It's located on the airport forecourt in front of Gate 5, Hall B. Featuring personalized maps, Le Gouvernail gives you a clear view of the different areas of the airport, transport hubs and much more. This innovative tool is designed to make your navigation experience pleasant and stress-free! 

Public transports

Can I buy public transport tickets at the airport?

You can buy bus or tram tickets from the Relay newsagents in Halls A and B before security and in the billi Terminal in the boarding area. You can also buy tickets from a TBM (Bordeaux transport) machine outside the terminals at Arrivals. To use the direct shuttle service to Saint-Jean train station, buy your ticket online or directly from the bus driver. 

How often does the shuttle between the airport and Saint-Jean train station run?

Seasonal timetables are published at
The journey takes around 30 minutes. 
Schedules remain unchanged on bank holidays. 

"Is there a night bus service? "

You can hop on a Lianes 1 bus, which runs from 4.45 am (until 1.30 am, depending on the day). Taxis are available all night long.

I parked in P4 and my return flight lands very late at night: will the shuttle to the car park still be running at that hour?

Shuttles are scheduled to run from the first to last flight, so don't worry. All our car parks remain open until all passengers have arrived or left! 

What shuttle/bus tickets can I buy online?

The only tickets you can buy online are tickets for the shuttle that runs between the airport and Saint-Jean train station:

Please note that e-tickets on your mobile phone or tablet are valid.

Car hire

What car hire companies operate out of Bordeaux Airport?

You'll find a full list of all the car hire companies available here.

Where are the car hire company desks?

The car rental booths are located in the parking lots opposite Hall B. All your procedures are to be carried out directly at the counters of the rental car booths (processing of your file and retrieval of your key).

Where do I go to return my rental car?

The car hire companies are located in the car hire car parks opposite Hall B.